14" x 24" NSF Black Epoxy Wire Shelf

In tears - I’ve spent 3 hours trying to put together just the first two shelves! Every time I go to secure a shelf, one of the split sleeves slips down. I’ve tried taping them together, taping under them to hold them in place. I’ve taken apart these shelves so many times they are starting to warp. I’m frustrated and disappointed. I had to walk away from them and now they sit half built as a testament to poor quality control.

the shelves didnt even come in a box they came tapped together and as a result all the corners and edges are nicked and dinged pieces of paint chipped off everywhere. ive never seen a company package a product and ship it this way this is the craziest thing ive ever seen. terrible customer service someone should be held accountable for this or i should be partially refunded for the lack of care in shipping my order. ive included various pics of the damage and the terrible attempt to package the order.

Shelves go together easily. Just make sure the split plastic shelf locking clips are fully engaged to post notch rings. Lower shelves carefully onto locking clips and push down equally with hand pressure. Tap in place with rubber mallet until you see top of locking clip come to top of shelf ring at each corner. NOTE - the only trouble I had was a rough weld on the inside of a few of the round shelf rings that would catch the plastic locking ring and push it downwards. I ground down the rough weld with a dremel tool and solved the issue, no biggy…